Social Media: What Not To Do!
Even though social media may be a relatively recent phenomenon, it's not going anywhere. Nowadays, individuals as well as businesses are tweeting, ...
Even though social media may be a relatively recent phenomenon, it’s not going anywhere.
Nowadays, individuals as well as businesses are tweeting, blogging, and facebook-ing like there’s no tomorrow.
For some, social media has a clear position in their business plan – it’s a proven success, and other companies are mirroring their example. For others, it’s a new tool and one that they’re not yet at ease with.
Social media can be a greatly effective technique, and participation should be encouraged. However, on a professional level, you do need to have the necessary skills and experience behind you.
Here are a few hints to make your trip into the world of social media a little easier. To make it simple, here are the things you should avoid!
To begin with, planning is essential. Don’t start off with a vague “let’s have a go” approach. In effect, you are the voice for your organisation – and it is your reputation that is at stake.
Social media is in fact a combination of sales, customer service, PR and marketing – so knowledge of these areas is obviously an advantage.
Secondly, social media demands both commitment and time. It’s not possible to “have a go” and then give up when you’ve had enough. People will realise!
Start off slowly, and take your time to build up your presence. Have a look at how it would fit in with your other sales and marketing channels, taking into account all your other commitments.
Choose the platforms that allow you to converse with your target market. Your business doesn’t need to have a presence on every single platform out there.
Keep a sense of direction – don’t lose sight of your end goal, or aim too high!
Finally, be careful of what you say! After just one click, thoughts and views representing the whole company are out there on the WWW. Think before you publish!
In addition, be sure to evaluate which techniques are working for your business.
Social media opens doors, and allows you to reach not only potential customers, but also connect with existing customers in a new way. But don’t expect instant results overnight. You need time, and to understand the limitations.
However social media certainly has huge potential in terms of real results as part of your overall communications strategy.
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